Contact us

Phone number

Reception: 016974 73548

Please note that all telephone calls into and out of the practice are recorded for training and quality purposes.

Dispensary: 016974 73553

Dispensary email address

Dispensary email: [email protected].

This e-mail address is for ordering prescriptions only.

Address

Court Thorn Surgery
Low Hesket
Carlisle
Cumbria
CA4 0HP

Get directions (opens in Google Maps)

You can access the surgery via a local bus route.

You can plan how to get here on this useful service Traveline.

Our telephone and online channels of communication are open from 8:00 – 6:30pm Mon to Friday.

DayOpening hours
Monday8:15am to 6pm
Tuesday8:15am to 6pm
Wednesday8:15am to 6pm
Thursday8:15am to 6pm
Friday8:15am to 6pm
SaturdayClosed
SundayClosed

The surgery is closed every Tuesday between 12pm to 12:45pm for in-house staff training.

Please ring 111 or 999 for emergencies if you require medical assistance.

DayOpening hours
Monday8am to 6.30pm
Tuesday8am to 6.30pm
Wednesday8am to 6.30pm
Thursday8am to 6.30pm
Friday8am to 6.30pm
SaturdayClosed
SundayClosed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

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Test results

Getting your test results If your test results show that you need more tests or treatment, we will contact you. Once a doctor has reviewed your test results, you can...

Sick (fit) notes

If you’ve been off sick for more than 7 days To request a sick note: fill out an (NHS) online form fill out a sick note request form on this...

Register with the surgery

Catchment area Before filling out a registration form, check you are in our catchment area. You can also contact the practice to find out if you can register as a...

Patient feedback

We welcome your views and suggestions about our service. Please tell us about your experiences using the form below. If you would like a personal response please make sure your...

Friends and Family Test

Please let us know how likely you are to recommend our GP practice to your friends and family.

Complaints

We are committed to listening to our patients and learning from any concerns raised. If you wish to make a complaint, you can: complete the online form below, submit your...

Changing your contact details

To update details like your name, address, phone numbers or email address: fill out the change of contact details form below phone or visit the surgery, when we are open...

Date published: 20th September, 2023
Date last updated: 22nd April, 2026