We are committed to listening to our patients and learning from any concerns raised.
If you wish to make a complaint, you can:
- complete the online form below,
- submit your complaint in writing to Court Thorn Surgery, Low Hesket, Carlisle, CA4 0HP or
- contact our team directly on 016974 73548.
All complaints are treated seriously, handled confidentially, and responded to as promptly as possible.
You can also fill in a patient feedback form on this website.
